Privacy Policy

1. Introduction

SPACESHOTS TECHNOLOGIES (OPC) PRIVATE LIMITED (CIN U62099ME2026OPC475196), a One Person Company incorporated in India with its registered office at Flat No. 304-305, Swapna Uday Complex, Mhalginagar, Nagpur, Nagpur - 440034, Maharashtra, India (the “Company”, “we”, “us”, or “our”), operates the View Resume product and the website at viewresume.info (the “Service”).

We act as a Data Fiduciary in respect of the personal data we determine the purpose and means of processing. We are committed to handling your personal data responsibly and in accordance with the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), the Information Technology Act, 2000 and the rules made thereunder, and other applicable Indian law.

2. Scope

This Policy applies to personal data we process about visitors, registered users, and prospective users of the Service. It does not apply to third-party websites, products, or services that we do not control, even where they are linked from the Service.

3. Definitions

Terms such as “Data Principal”, “Data Fiduciary”, “Data Processor”, “personal data”, and “processing” have the meanings given to them under the DPDP Act. “You” refers to the Data Principal whose personal data is processed. “Content” means the information you provide to or generate through the Service, including resume and profile details and job descriptions you submit.

4. Information we collect

We collect the following categories of personal data:

• Account information: your name, email address, and authentication credentials when you create an account.
• Resume and profile content: the work history, education, skills, achievements, and other details you add to build your resume or public profile. You decide what to include; please do not submit information you do not wish to process.
• Job descriptions: the job postings or descriptions you paste so that the Service can tailor a resume and generate a match score.
• Public profile content: information you choose to publish on a public profile or subdomain.
• Payment information: where you purchase a paid plan, billing details are collected and processed by our third-party payment processor. We do not store complete card or bank account numbers.
• Usage, device, and log data: information about how you interact with the Service, including IP address, browser and device type, pages viewed, and timestamps, collected through cookies and similar technologies.
• Connected sources: where you choose to link an external source (for example, a code or portfolio profile), the information you authorise us to import.

5. How we use information

We process personal data to:

• provide, operate, and maintain the Service and your account;
• generate tailored resumes, keyword matching, and ATS match scores from the Content you submit;
• process payments and manage subscriptions;
• respond to your enquiries and provide customer support;
• send service-related communications and, where you have consented, updates about new features;
• maintain the security and integrity of the Service and prevent fraud and abuse; and
• comply with applicable legal obligations.

6. AI processing and training

The Service uses artificial intelligence to analyse the Content you submit and to generate tailored resumes and related outputs. Your Content may be processed by trusted third-party model providers acting as our Data Processors under written contracts that require confidentiality and restrict use of the data to delivering the Service to you.

We do not use your Content to train artificial intelligence models, and we instruct our model providers not to use your Content to train their models. Your Content is processed solely to provide the Service to you.

7. Grounds for processing

We process personal data on the basis of your consent and for the legitimate uses permitted under the DPDP Act, including where processing is necessary to provide a service you have requested. Where we rely on consent, you may withdraw it at any time as described in the “Your rights” section, without affecting the lawfulness of processing carried out before withdrawal.

8. Sharing and disclosure

We do not sell your personal data. We share personal data only as described below:

• Service providers (Data Processors): we engage third parties to perform functions on our behalf, including cloud hosting, AI model processing, payment processing, email delivery, and analytics. A current list of categories of such providers is available on request at [email protected].
• Legal and safety: where required to comply with applicable law, legal process, or a lawful request by a public authority, or to protect our rights, users, or the public.
• Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to this Policy.

9. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.

10. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service, and thereafter only for so long as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we delete or anonymise it.

11. Data security

We implement reasonable technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. For more detail, see our Security page. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your rights

Subject to the DPDP Act, you have the right to:

• access a summary of the personal data we process about you;
• seek correction, completion, or updating of your personal data;
• seek erasure of your personal data;
• nominate another individual to exercise your rights in the event of death or incapacity;
• withdraw consent previously given; and
• have your grievances addressed through our redressal mechanism.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before acting on a request.

13. Grievance redressal

If you have any concern or complaint regarding the processing of your personal data, you may contact our Grievance Officer:

• Designation: Grievance Officer
• Email: [email protected]
• Address: Flat No. 304-305, Swapna Uday Complex, Mhalginagar, Nagpur, Nagpur - 440034, Maharashtra, India

We will acknowledge your complaint and endeavour to resolve it within the timelines prescribed under applicable law.

14. Children

The Service is intended for individuals who are 18 years of age or older. We do not knowingly process the personal data of children except in accordance with the DPDP Act, including any requirement for verifiable consent of a parent or lawful guardian. If you believe a child has provided us personal data without appropriate consent, please contact us so that we can take appropriate action.

15. International transfers

We may process and store personal data on servers located outside India, including through our service providers. Where we transfer personal data across borders, we do so in accordance with applicable law and take steps to ensure an appropriate level of protection.

16. Public profiles

If you publish a public profile or subdomain, the information you choose to make public will be accessible to others and may be indexed by search engines. Please do not include information in a public profile that you do not wish to be publicly available. You can unpublish or edit your public profile at any time.

17. Changes to this policy

We may update this Policy from time to time. Where changes are material, we will provide notice through the Service or by other appropriate means. The “Last updated” date above indicates when this Policy was last revised.

18. Contact us

For any questions about this Policy or our privacy practices, contact us at [email protected], or write to SPACESHOTS TECHNOLOGIES (OPC) PRIVATE LIMITED, Flat No. 304-305, Swapna Uday Complex, Mhalginagar, Nagpur, Nagpur - 440034, Maharashtra, India.